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Terms & Conditions

Terms & Conditions of Booking

Panoramic Camping and Glamping is the trading name of panoramiccampingandglamping ltd that is the provider of this holiday.

By making a holiday booking you accept the following Terms & Conditions: The Greener Camping Club

In order to comply with countryside planning policy, we operate as a Greener Camping Club members-only campsite. The Club was established by people with a passion for sustainable, eco-friendly camping holidays. When you book your holiday with us, you will be enrolled as a member of the Club. Membership costs just £12 for the calendar year and gives you access to some of the greenest campsites in the UK. It also includes participation in the Club’s ‘Trees for Life’ scheme, whereby a tree is planted for every member we enrol.

Payment

We request a 50% conditionally-refundable deposit when booking a camping pitch or bell tent. Receipt of the deposit secures your booking. Please note that the deposit includes full payment (£12) for your Greener Camping Club membership. Pitches and safari  tents  are held provisionally for up to seven days, after which, if we have not received your deposit, the dates will be released. The balance is required two weeks prior to your arrival date. If we do not receive your balance by this time, we will assume you have cancelled your holiday and release the dates - see below. For short lead-time bookings - ie. those booked less than six weeks before arrival, the full amount will be requested to secure the booking.

 

 

Cancellation by You

If you cancel your holiday six weeks or more before your arrival date we will refund your deposit less a 20% admin fee and the £12 Greener Camping Club membership fee (which is not refundable). If you cancel your holiday less than six weeks before your arrival date your deposit/payment is non refundable. The Greener Camping Club membership fee is not refundable.  Bookings are not transferable to another family without our prior agreement in writing. If you are concerned about the prospect of cancellation, please take out holiday insurance. Please see further info below.

Cancellation by Us

Panoramic Camping & Glamping reserves the right to cancel a camping or safari  tent  holiday at short notice if we are unable to provide safe  accommodation or camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Panoramic Camping & Glamping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. The Greener Camping Club membership fee is not refundable.

Children & Adults Safety

There are many opportunities for play and adventure at Panoramic Camping & Glamping. Our aim is for children to have a truly enriching experience of space and freedom. But there are contingent risks to be aware of. We permit campfires, there are 2 sediment ponds and a small stream on the farm but not adjoining the camp field , we are a working livestock farm having cattle and sheep, we make hay/silage and arable crops during the summer months  - so please be aware that there are tractors and heavy machines on the farm but will not be accessing the camping area. These risks are small and should be self-evident - but if you are not clear, please ask! Panoramic Camping & Glamping accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times.

Arrival & Departure Times

Arrival time is between 4pm and 8pm. Please call us if you think you may arrive later so that we can make suitable arrangements.

On departure day, please vacate your camping pitch  or safari  tents by 11am.

Cars & Campervans

The speed limit while on Panoramic Camping & Glamping is 5 mph. If you are staying in the camping meadow you may take your car down to your pitch on arrival day to set up - and on departure day to pack up. For the rest of your stay, cars must be parked in the car park provided by the field. Campervans are only permitted on certain pitches. 

Consideration for Others

This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.00pm.  Noisy visitors who disturb other guests will be asked  to reduce the noise and if they fail to do so will then politely be asked  to leave, without a  refund. 

Recycling & Rubbish

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. only items that are not recyclable, can be placed in the landfill bin.

Campfires

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. My Campsite accepts no liability for injury or damage caused by your campfire. By lighting it you accept full responsibility for it.

Day Visitors

Day visitors are only permitted by prior agreement. Fees may apply.

Property Loss

Panoramic Camping & Glamping cannot be held responsible for any lost or stolen property.

Smokers

All the safari  tents and all the undercover facilities are strictly NO SMOKING. If you smoke, do it outside and dispose of your cigarette ends in the red fire bin provided.

Dog Policy

We do not permit dogs onsite due to the presence of livestock.

The Weather

 ‘Extreme Weather’ is covered in ‘Cancellations by Us’. This campsite can be subjected to  strong winds and  can occur at any time of year. You must ensure that your tent is robust and pitched correctly. In some cases we may ask you to move to another pitch. Please note, we do not provide a refund because the weather has not worked out, or is not to your liking. Extreme weather is covered in ‘Cancellations by Us’.

Additional Terms & Conditions relating to safari tent bookings

Gas for the Camp Kitchen

Gas for the camp kitchen cooker is included in the price of the booking. Please use the gas cooker in accordance with the instructions and never leave anything aflame if you are not in attendance.

Breakages & Damage

Should any damage or breakages occur, other than acceptable wear and tear, a charge for repairs or replacement will be made. We reserve the right to charge for excessive cleaning where a safari  tent  has been left in an unacceptable condition, through waste, litter, interference in the structure, movement of furniture and contents etc. Guests will be held responsible for any fire, smoke or general damage, or alteration to the structure caused by negligence.

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